Terms and Conditions

Please read carefully the general terms and conditions (hereinafter, the “terms and conditions”) described below. These will apply to the navigation of the roparevolver.com website (hereinafter, the “website” when referring to the internet website) and the services offered on it.

The responsibility for the aforementioned “website” and the products offered are of REVOLVER SRL (CUIT: 30-71557001-3). The rights of use of the website roparevolver.com are property of REVOLVER SRL

REVOLVER SRL reserves the right to cancel at any time the order/purchase made by a user/end customer without prior notice. Thus, the purchase confirmation does not in any way represent an irrevocable commitment for REVOLVER SRL Although we strive to provide our service without disruption, interruption or delay, maintenance work, human error (for example, in pricing or stock management), continued development and/or other incidents may limit and/or partially interrupt the possibilities of using the platform, justify the cancellation of a purchase and, under certain circumstances, the loss of data. REVOLVER SRL does not guarantee the availability of the service, the absence of technical problems or the loss of data that may occur. In the event that the purchase is cancelled, the customer service department will attempt to contact the end customer by any means to offer a reasonable solution and to try to satisfy the customer as far as possible and reasonable.

1 - ACCEPTANCE AND KNOWLEDGE OF THE TERMS AND CONDITIONS

These terms and conditions are binding and obligatory. They apply to all purchases and activities carried out through the website. Use of the website implies knowledge and acceptance of them. If you do not agree with the terms and conditions, you must refrain from using the website and/or the services offered by it. The term “user” of the website refers to both registered users and visitors.

2 - MODIFICATION OF TERMS AND CONDITIONS

The terms and conditions may be replaced or modified at any time and at the sole discretion of REVOLVER SRL (hereinafter referred to as “the Company”), and users will not be required to consent to such changes. For transactions in progress that have commenced prior to such changes, the conditions in force at the time of their conclusion will continue to apply, unless the new changes introduced are more convenient for the user.

3 - SERVICE INTERRUPTION - EXCLUSION OF LIABILITY

The company reserves the right to interrupt, suspend or modify the services offered on this website at any time, either permanently or temporarily. User consent will not be required, nor will prior notice be necessary. Likewise, it does not guarantee permanent access to or use of the website, since it could be interrupted due to technical issues beyond the company's control. Notwithstanding the above, if the suspension or interruption mentioned is not due to reasons of force majeure or unforeseeable circumstances, the company undertakes to fulfil the services that were pending at the time of the suspension or interruption. The company does not guarantee that the website is free of viruses, worms or any other element that could damage or alter the normal operation of a computer. It is the user's sole responsibility and obligation to have the appropriate tools to detect, disinfect and/or prevent any type of elements and/or possible damage of this nature. The company is not responsible for any damage that may occur to the computer equipment of users or third parties as a result of browsing this website.

4 - REGISTRATION

Users can freely browse the website. However, to make a purchase, the user must enter each of the data required by the website. A registration form must be completed. It is mandatory to complete the form in all fields with valid and true data, in an exact and precise manner. For the correct operation of the system, it is necessary that users keep their data updated. The company may proceed to verify the identity of the user and/or the data provided by him/her at any time. The company is not responsible for the veracity or certainty of the data provided by users. Likewise, the company reserves the right to temporarily or permanently suspend users in case of non-compliance with the terms and conditions, as well as to reject requests.

5 - CAPACITY

In order to use the services of the website, it is necessary to have legal capacity to contract. Those who lack legal capacity, those who have been suspended or disqualified, or minors will not be able to access the services. Parents, guardians or those responsible for minors or incapacitated persons who use the website will be responsible for such use, including any charges, billing or damages arising from it.

6 - PRIVACY POLICY FOR PERSONAL DATA PROVIDED BY THE USER.

In order to use the online shopping service through our website in an efficient and secure manner, users must provide certain data, including their name and surname, address, email account, and identity document, without which it would be impossible to provide the services. Therefore, it is required that these data be true and accurate. These data collected by the corresponding forms will be incorporated into the general customer database of REVOLVER SRL

The personal information that users enter on the website will be treated confidentially and REVOLVER SRL will make its best effort with the necessary resources to protect the privacy of the same, in accordance with the provisions of Law 25,326. Notwithstanding the foregoing, the user must bear in mind that the Internet is not an impregnable medium in terms of security.

REVOLVER SRL It guarantees its users that it will use the data within the guidelines established by Law 25,326 on the protection of personal data.

By registering on the website and becoming part of the general customer base, users accept that REVOLVER SRL may contact them by post, telephone or electronically to send information that the company considers, at its sole discretion, may be of interest to them, including advertising and information on offers and promotions. If users do not wish to be contacted for these purposes, they may express this clearly to REVOLVER SRL, who will proceed to interrupt this type of communication in the shortest time possible.

7 - TRUTHFULNESS OF THE INFORMATION PROVIDED

In the event that the information or data provided by the user is not true, the user will be liable for any damages that this fact may cause.

8 - COOKIES

The website may use a tracking system using “cookies” to make access to information faster when moving from page to page. In some cases, it also helps to identify users, without having to ask them for the access code again and again. These cookies are small files sent by the page visited and stored on the computer’s hard drive, taking up little space. Users are informed that by using their browser options they can limit or restrict the storage of these “cookies” as they wish, although it is not advisable to restrict them completely. The system may collect information about your preferences and interests. In the event that this occurs, the information will be used exclusively for statistical purposes to improve the services provided on the website. The company will apply, to the greatest extent possible, procedures for dissociating the information so that the data owners are unidentifiable.

9 - SUGGESTIONS AND COMMENTS

All suggestions and comments made by the user may be taken into account, implemented or adapted by the company without this generating any right in favor of said user.

10 - AVAILABILITY AND PRICE OF THE PRODUCTS OFFERED

Before purchasing, the user must take into account that the selected products may not be in stock at the time of selecting them. All purchases are subject to availability and availability will only be confirmed with the confirmed transaction number, in the last stage of the purchasing process (once the order is ready to be dispatched or picked up at the store, payment for it alone does not imply that the preparation of the purchase has been authorized).

11 - USER OPTIONS IN THE EVENT OF OUT OF STOCK OR DELAYED PRODUCTS.

In accordance with the previous point, and in the unlikely event that the selected product(s) are out of stock or delayed, the company will contact the user and invite them to choose one of the following options:

a) continue waiting for delivery of the chosen product (in case of delay);
b) cancellation of the purchase and refund of the amount via the original payment method;

c) opt for an alternative product offered by the company for the particular case;

When the user chooses to cancel the purchase, the amount paid will be refunded according to the payment method chosen at the time. In the event that the user chooses the alternative product offered by the company, the user must pay the corresponding difference if it has characteristics that are significantly superior and more expensive than the one originally requested by the user. Important: for the situations contemplated in this section, the user will have a period of ten days to choose one of the options mentioned. In the event that the user remains silent on the matter, the company may presume that the user has chosen to cancel the purchase, and will proceed to refund the amount paid by the original payment method. The information on products and prices published on the page is subject to change and may be modified and/or updated directly by the company. Any price or condition of the products that has already been confirmed in a transaction will not be modified.

12 - REFUND OF THE AMOUNT PAID

In the cases mentioned in the previous point in which the user has opted for a refund of the amount paid, he/she must take into account that the refund may take approximately 30 business days, due to deadlines and administrative issues.

13 - VALIDITY OF PROMOTIONS

In the event that product offers and promotions are made, these will be valid for purchases made from the date of commencement of the same until the end of the offer. The terms and conditions of these will be communicated on the website, and will always be subject to the existence of the products offered in stock.

14 - VALUE ADDED TAX (VAT)

All prices shown on the website include VAT, unless otherwise indicated.

15 - PRODUCT WARRANTY

The warranty for products purchased through the website covers manufacturing or quality defects only when they have been used for the purpose for which they were manufactured. The company does not cover defects resulting from improper use or abuse of the product, in which case the customer is the only party responsible.

16 - RIGHT TO WITHDRAWAL. RETURN OF PRODUCTS

The user will have the right to return the products purchased on the website within a period of ten (10) calendar days, counted from the delivery of the product to the address indicated by the user, without any liability. To do so, the user must notify the company in a reliable manner within the specified period of his/her decision to return the product, and make the purchased product(s) available to the company. The products must be in the same condition in which they were received by the user, without having been used by him/her, and with the original packaging. The company will return the amount paid within 30 business days of receipt of the product(s) by the company (shipping costs are not refundable).

Likewise, if the product(s) have a manufacturing defect, have been broken or damaged in transit, or have been shipped incorrectly, the user must contact the customer service center within the period mentioned in the previous paragraph, so that the company can proceed, as appropriate, to manage the re-shipment of the purchase and/or pick up the order. The products must not have been used and must be in the same condition as when they were received, with their packaging and labels. For example, for illustrative purposes only, if the product is in its plastic wrap ("blister"), it must be opened carefully and neatly, otherwise it cannot be exchanged. You can learn more about this topic on our help page roparevolver.com/pages/frequently-asked-questions

17 - PARTICULAR TERMS AND CONDITIONS FOR "SALE"

Products selected as “previous seasons” can only be exchanged for products from the same category. You can learn more about this on our help page roparevolver.com/pages/frequently-asked-questions

18 - CURRENCY

All prices on the website are expressed in Argentine pesos, the legal currency of the Argentine Republic.

19 - PAYMENT METHODS

Payments may be made by credit or debit card through Mercado Pago or through collection systems such as Pago Fácil or Rapipago. The company may enable other options to facilitate purchases for its customers. All payment methods are subject to the amount being duly credited and/or verified.

20 - PAYMENT BY CREDIT CARD

Payments can be made online using Visa, Mastercard, Cabal, American Express or Tarjeta Naranja cards with SSL data protection through Mercado Pago. The company is not responsible for possible interruptions in the service provided by these companies or for the handling of the information they may carry out. All information entered by the user to Market Payment is protected by the system of Mercado Pago . Confirmation of a credit card purchase will be subject to authorization by the issuer of the card.

21 - SHIPPING OF PRODUCTS WITHIN THE COUNTRY. DELIVERY TIME

Deliveries will be made to the address indicated by the user. The validity of the same is the user's exclusive responsibility. Orders will not be delivered to PO boxes or post office boxes. Delivery time depends on product availability, shipping time and approval of the payment method. The days indicated are estimates, and always from the moment the payment has been authorized by the entity that processes them. Shipments are made throughout the Argentine Republic. To find out the average delivery times, visit the corresponding section. When making a purchase, the user receives in their email inbox a confirmation that the order has been accepted along with an order number (we always recommend checking SPAM, JUNK MAIL and PROMOTIONS folders). To ensure maximum efficiency in deliveries, these are made through specialized companies. Approval time varies depending on the payment method. In the case of credit cards, the user must verify that the data provided for authorization are correct.

22 - SHIPPING COSTS

The user will be clearly informed of the delivery costs before making the purchase. These costs are calculated based on the total weight and/or total volume of the shipment, and also depend on the area of ​​the delivery address. Shipping costs will be broken down as a separate item within the invoice. The company is always working to improve the quality and cost of delivery for its customers. For this reason, these costs and shipping policies are subject to change without prior notice.

23 - DELIVERY TIMES

Products will be delivered from Monday to Friday, between 9:00 and 19:00, except for national holidays and/or days of transport stoppage. When the delivery date coincides with a holiday or day of transport stoppage, it will be moved to the next business day. Users will not be able to choose the time or day on which the purchased product(s) will be delivered. Suggestions may be made in the comments field at the time of purchase, which will be subject to the circuit of the company in charge of shipping the products. The mere fact of leaving indications does not imply that they can or will be fulfilled.

24 - DELIVERY ADDRESS

The address where the product will be delivered will be the one indicated by the user. It may not coincide with their home address. It is the user's responsibility to complete and carefully review the information related to the delivery, so that the purchase is sent effectively and on time. Shipments are not made to PO boxes. The company is not responsible for the lack and/or error in the consignment of the address for the purpose of sending the products. In case you need to request a change of delivery address, this request must be made before placing the purchase order or by sending an email to ventaonline@roparevolver.com informing the new delivery address and the order number (keep in mind that orders are sometimes dispatched immediately after being placed, so it is not always possible to change the delivery address).

The courier will visit the address indicated twice. If there is no response, the courier will contact the customer via email to arrange a new delivery date/time . If all visits are unsuccessful and the courier company cannot find the customer, the package will be returned to our warehouse. The customer will be notified of this and will be offered the option of a new shipment (the payment of which will be at the customer's expense). After 6 months from the time of payment, if delivery is not completed, the purchase will be cancelled and the corresponding money refunded.

25 - INQUIRY ABOUT THE STATUS OF YOUR SHIPMENT

As part of the purchasing process, the company will send the customer an automatic email indicating the shipping guide number, once the product has been dispatched. (We always recommend checking SPAM, JUNK MAIL and PROMOTIONS folders) . In this way, the customer will be able to track the status ("tracking") of the order at any time through the logistics provider's website. In case of loss or other mishap with the tracking number, the customer may contact customer service and request it again, indicating the order number. Likewise, the status ("tracking") of the order may be checked at any time via email at ventaonline@roparevolver.com In all cases the order number must be indicated.

26 - BILLING

The user will have at his disposal the invoice with clear and precise information about the products purchased, the payment method and plan, and the currency for the transaction. If such documentation is needed, he may contact us through ventaonline@roparevolver.com and the sales department will automatically send you the requested invoice. Invoices are issued by REVOLVER SRL and it is possible to request Invoice A, provided that this is clarified before payment. Once payment has been made, Invoice B will be issued by default and we will not be able to cancel it.

27 - CANCELLATION OF PURCHASE ORDERS

Without prejudice to the provisions of point 16, the user may cancel an order, provided that it has not yet been dispatched. To do so, the user must contact the company within 24 hours of making the purchase by sending an email to ventaonline@roparevolver.com. If the cancellation of the purchase is total, the amount will be refunded through the payment method used to pay.

28 - PROHIBITIONS

Users are strictly prohibited from: a) sending files or any type of information whose content is illegal, obscene, abusive, defamatory, libelous or contrary to good customs (this list is merely illustrative); b) sending files that contain viruses or any other feature capable of damaging the operation of a computer, the website or the system; c) using the website to violate any type of current regulation; d) providing false data when registering or making a purchase, or any other time when any type of information or personal data is requested; offering products or services; e) using programs, software or automatic or manual devices to monitor or copy the information or any type of content of the site without prior consent of the company.

29 - STATEMENTS

The company is not responsible for the veracity of the information incorporated into the website by third parties. Nor is it responsible for any information that has been reproduced or communicated directly by users of the website without verification by the company. If any user is affected by the information referred to in the previous paragraph, they must notify the company by email or post, so that it can be deleted.

30 - ALL RIGHTS RESERVED. INTELLECTUAL PROPERTY

All rights of this website are reserved and belong to the company by virtue of the rights of use of the domain roparevolver.com The content of this website, including but not limited to the text, logos, graphics, and all the design in general, as well as its database and software, is the exclusive property or use of the company or has the right to use it by virtue of granted use licenses and is protected by current national and international legislation on intellectual property. If the user considers that the website violates or in any way infringes the intellectual property rights of third parties, he/she must notify the company at the address indicated in these general terms and conditions, accompanying all the necessary information and documentation to support the aforementioned consideration.

31 - COMPANY NAME AND ADDRESS

The company's corporate name is REVOLVER SRL, with registered office at Malabia 1150, CP 1414, Buenos Aires, Argentina. Tax ID 30-71557001-3.

32 - NOTIFICATIONS

All notifications and/or communications that must be made for the use of the website under these general terms and conditions must be made in writing: (i) to the user: by email, to the email account provided by the user, or by certified mail, to the address stated in the registration form; (ii) to the company: to the email account ventaonline@roparevolver.com or to your legal address indicated in the previous point.

33 - ADVERTISING NOTICES AND LINKS

When the user clicks on advertisements or third-party links and enters other sites that do not belong to the company, he or she will be subject to the terms and conditions of said sites. The user must carefully read their access and use policies. The company does not guarantee the legality, timeliness, quality or usefulness of the content, operations and information that are communicated, reproduced and/or carried out on linked third-party sites, nor the absence of harmfulness of such content or services, and therefore the user exempts the company from all liability for the content included in said sites or the services provided or promoted therein.

34 - JURISDICTION AND APPLICABLE LAW

These terms and conditions are governed without exception and in all their points by the laws of the Republic of Argentina and will be interpreted in accordance with them. In the event of any difference, disagreement or conflict arising from the interpretation, validity, scope and/or application of these general terms and conditions, users will contact the company in a reliable manner, sending their claim, so that the parties can try to reach an agreement. In the event that it is not possible to reach a solution, and to guarantee consumers full access to justice, users may choose and submit their claim to one of the following options and instances:

a) National Consumer Arbitration System of the Ministry of Economy and Production of the Nation. The procedures before this system are free of charge, and it is not necessary to have legal representation. Likewise, the balance between the parties and the transparency of the process are guaranteed, and the awards issued by said court have the authority of res judicata and are not appealable (to learn more about this system, go to https://www.argentina.gob.ar/produccion/consumidor/sistema-nacional-de-arbitraje-de-consumo)

b) General Directorate of Consumer Defense and Protection of the Government of the City of Buenos Aires (to learn more about this system, visit http://www.buenosaires.gov.ar)

c) Ordinary Courts of the Federal Capital with jurisdiction in the matter.

Once one of the options has been chosen, the other alternatives are excluded. In the event that any of the above options are burdensome or economically unviable for users domiciled abroad, the parties, at the request of the user, will determine by mutual agreement a mutually convenient mechanism to resolve their differences.